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Central Medical Solutions makes it simple to manage your specialist practice. Our skilled medical administrators integrate smoothly into new or established setups, serving as your reliable back-office team.
Our virtual staffing services connect you with experienced secretaries, helping you cut down on training and hiring costs. Plus, our flexible contracts are tax-deductible, so you get the support you need, when you need it.
Our virtual medical reception solutions go beyond basic admin work. We handle daily tasks like scheduling, billing, and patient communications, freeing you to focus on quality clinical care. By streamlining operations and reducing administrative burdens, you’ll see higher efficiency, improved staff morale, and more satisfied patients—all without the high costs of traditional staffing.
Transform Your
Specialist Practice
Discover a virtual business model that allows your practice to operate easily and digitally for start-up and established specialist practices!
The Perfect Solution For Solo Start-up Practices
Central Medical Solutions is passionate about supporting doctors in the start up phase of private practice.
We provide the essential tools and services that enable specialists to establish their practice efficiently and economically.
Our virtual reception and practice management services provide the essential foundation for building your specialist practice. We help doctors launch their private practices with minimal overhead, offering the support needed to grow and thrive during those critical early stages.
How Does a Virtual Team Support a Start-Up Practitioner?
Our team is here to support you every step of the way, from choosing a professional phone number and launching your website to finding the ideal consulting locations and building a strong foundational referral network.
A secretary will be onsite to greet your patients and process payments, while all other administrative tasks are expertly managed remotely.
Your dedicated virtual practice secretaries will take care of phone calls, appointments, emails, correspondence, theatre lists, transcriptions, billing, and more. By consistently working with the same team, your patients will feel at ease and develop trust, strengthening your relationships with both patients and referrers. Additionally, our secretaries are supported by an experienced practice manager who ensures the seamless operation of your practice.
Once your practice is well-established, your presence is firmly rooted in your chosen location, and you’ve achieved your patient volume goals, we’ll assist you in transitioning to a permanent commercial space and building a full-time team to support your continued growth.
Extra Support
For Established
Practices
Struggling to keep up with the administrative workload at your practice? Having trouble finding the right support?
Hiring a virtual team could be the game-changer you need, helping you stay productive and run your practice smoothly.
Running a successful medical practice can be challenging, especially when you’re aiming to grow. Without the right support, administrative tasks might pile up, slowing operations and affecting patient care. Hiring the support of a virtual team is a practical way to expand your practice, stay organised, and control staffing costs.
By delegating routine tasks to a virtual secretary, you give your onsite team more time to concentrate on what really matters—providing top-quality patient centred care. This shift helps prevent burnout, reduces stress, and boosts staff satisfaction, which in turn supports a more positive patient experience.
Virtual medical secretaries bring the specialised skills needed to handle key administrative duties, from scheduling appointments and managing emails to handling billing and transcriptions. Their expertise ensures that your practice runs smoothly and efficiently.
By taking action now, before operational challenges escalate, hiring a virtual secretary can increase efficiency, enhance performance, and position your practice for long-term success.
Here’s an example of how a virtual team can make a real difference for an established practice:
Juggling phone calls during patient clinics is a common challenge. Constant interruptions during patient check-in and check-out, can lead to missed calls, lost referrals, and frustrated patients. This situation can negatively impact the overall patient experience and place unnecessary stress on your onsite staff.
What’s the solution?
Introducing a call overflow service. With this in place, you ensure every call is answered and patients never feel ignored.
Meanwhile, your onsite team can focus fully on the patients in front of them, without distractions. In the end, you enhance patient satisfaction, improve staff morale, and keep your practice running smoothly.
Dedicated to clinical excellence, our team supports and complements your practice operations. We aspire to forge a partnership based on trust and shared success, simplifying practice management through our comprehensive solutions.
Tasks You Can Outsource to a
Virtual Medical Reception Team
Call Overflow
Appointment Scheduling
Appointment Reminders
Email Management
Manage Correspondence
Follow up Patient Results
Online Eligibility Checks
Theatre List Management
Ad-hoc admin tasks
Medical Transcriptions
Billing / Debt Collection
Informed Financial Consents
Our services are tailored to meet the individual needs. Contact us today to find out how we can seamlessly integrate our services into your specialist practice.
Our team are proficent in the following programs
